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Question about a guide, spotted something that needs fixing, or want to suggest a product we should compare next? Send us a message with the form below — we read every one.
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Product Question
Torn between two picks, unsure about sizing, or want to know if a product ships to your area? Ask us — tell us which guide you were reading and what you need the product to do.
Correction or Update
Seen a price that has changed, a product that’s been updated, or an error in a guide? Let us know — we re-check the guide and fix it so the next reader gets the right information.
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We aim to answer every message within 2 business days. One thing we can’t help with: Amazon orders, deliveries and returns — we don’t sell products ourselves, so for order issues please contact Amazon Australia directly through your Amazon account. For everything about our guides, you’re in the right place.
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How quickly will I hear back?
Within 2 business days. We read every message ourselves — there’s no call centre and no ticket black hole, so a real person from the BAW team will reply to the email address you give us.
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Can I suggest a product or category?
Yes — suggestions shape what we research next. Tell us the product or category and why it belongs in our guides, and if it fits our Australian audience we’ll add it to the research list.
Do you accept products or payment for reviews?
No. Our guides are based on research, specifications and real buyer feedback, and rankings cannot be bought. Brands are welcome to send product information via the business option, but coverage and placement are always our editorial call. See our Affiliate Disclosure for how we earn money instead.
Have a question about a guide, a product recommendation, or something you spotted on Best Aussie Wear? We would love to hear from you. Use the form below to reach us, and we will get back to you as soon as we can.